Customer Testimonials

Customer Testimonials

Read what some of our customers have to say…

​A big big thank you to Jane & Andy for recommending the Artesian Nevis Spa to us. They took their time in explaining the different spas to us and gave no pressure to buy. We had a long wait due to Covid but Jane was brilliant in giving us regular updates. Well worth the wait spa fantastic massage settings a dream. Andy was amazing for installing this for us in freezing conditions. Nothing was too much trouble for either of them and I would highly recommend them.

C Palmer

Blue Rock Pools couldn’t have been more helpful and professional. We are completely delighted with our Tidalfit Swimspa which was delivered and installed on time, within price and without any problems whatsoever. Buying a swimspa is a big investment and I had read online of people being lied to and not getting any service etc from other companies. Not surprisingly Blue Rock came highly recommended. Jane was extremely patient and helpful and moved heaven and earth to get me a swimspa at short notice. Andy and his father installed it and explained everything and we were away! It’s the best thing we have bought…we wear different tethers according to our swimming strength or just relax with the very powerful massage jets. The Tidalfit is almost silent when not in use so will not disturb the neighbours. So much fun and I now swim 1 1/2 hours a day at my leisure. It’s particularly wonderful to turn on the aqua lights at night and swim under the stars. My friends all want one now and my teenage children are getting back into swimming! Win win!.

S Peacock

Excellent service and reasonably priced. Inherited a hot tub when we moved house which wasn’t heating. Not one of Blue Rock Pools hot tubs but they replaced the pump (after checking it wasn’t repairable) which got it up and running. I would definitely recommend.

P Crowley

Great professional service, very competitive. The installation was 100% , very happy customer! Would definitely recommend Blue Rock Pools Ltd.

C Pickett

Over the moon with our purchase of the hot tub from Blue Rock Pools Ltd. What a excellent service we had from Andy & Jane, the delivery was so professional with no hiccups. Andy’s knowledge was outstanding with 100% support day or night. What a great experience of after a long day to unwind in your very own hot tub and star gazing into the night sky.

T Smith

Fantastic Hot Tub! Andy and Jane did us proud with a great service even through Covid difficult times. Great installation and would recommend to anyone. Thanks again for all your help and support all the way through. Kids love it as well!

Simon Perkins

A long wait due to Covid interrupting supply chains in UK and USA but definitely worth it now. Great personalised service and also thank you to the team for coming out to install over a weekend to try and get through the backlog.

Ian Jenkins

Customer Testimonials
Customer Testimonials
Customer Testimonials

We would like to thank you so much for our hot tub. We have really made such good use of it especially during the lockdown and it has brought the family closer together as we spend quality time together relaxing in our hot tub almost everyday having a break from technology and taking time out to relax and unwind.

We’re so pleased we decided to go ahead with the purchase of a hot tub. (As you will recall I was unsure how often we would use the hot tub and had concerns the novelty would wear off). This certainly has not been the case. Four months on and we still love it! 

The whole process of choosing & purchasing our hot tub with you was really straightforward as you are both extremely knowledgeable, friendly & helpful. As well as being competitively priced. The delivery and installation was excellent and everything ran very smoothly. It is so great that Andy is on hand for any issues or repairs if required and that we can pop to your shop easily to buy supplies for the hot tub. 

We are pleased to be able to support a local business & form a great relationship with you both and wish you both lots of success with your business. You deserve it.

The Morgans

Blue Rock pools  100% recommended!
We had been looking at hot tubs for years decided now was a good time to buy one. Looked around everywhere and went to Blue Rock on recommendation – amazing advice, support, installation and help. Totally recommend Blue Rock nothing too much bother even for new starters like us. Love our hot tub – thank you Andy and Jane
Jo, Bristol

A “proper job” done at a very competitive price!
I would like to thank you for the magnificent job you made of replacing our pool liner and refurbishing the coping stones and surrounding area. What a difference it has made to the aesthetics of the yard area; all our family and friends have been most impressed by the end result.

Andy sets a high standard for his work and it was a pleasure to watch somebody really conscientious about his trade achieve such a pleasing result. We would not hesitate to recommend your services.
Peter, Winterbourne

Don’t go anywhere else to buy a spa / hot-tub!
First class service from people who know their business inside out and care about their customers in a way that is lacking in so many businesses these days. If you are in the market for a spa / hot-tub, then speak to Andy or Jane at Blue Rock Pools, and you’ll quickly realise that you’re in good hands. Now that we’re up and running, we’re confident we have bought a top quality product, and in the knowledge that when it needs a service or repair in the future, Blue Rock Pools will be there to keep it in tip-top condition.
Steve and Clare, Emersons Green

Customer Testimonials
Customer Testimonials
Customer Testimonials

I thoroughly recommend Blue Rock Pools!
Blue Rock installed a new heating solution for our pool which has reduced costs and made the overall maintenance of our pool much easier. Andy is knowledgeable and you can trust him to deliver high quality work.
James, Bath

Just visited this company in Frampton Cotterell. I’m a hot tub newbie, so really needed some help and advice. They were extremely knowledgeable and spent half an hour with me explaining how to get things set up and which chemicals to use etc. All the bits I needed were on the shelf there and then. Very helpful. Thank you!
Julian

Excellent family run business with a wide range of filters and chemicals. Trust these guys to do the job for any spa or pool. Very knowledgable on water care and will go above and beyond to help customers. They also offer various service packages for spas and pools and being family run give a real sense of support which is lacking in todays market. Great spas on display 100% worth going down and checking in for anything spa, pool or hot tub related.
Bristol Hot Tub Hire

Fantastic service! Andy and Jane are very confident and knowledgeable in the hot tubs they supply. We were very happy even though it had to be craned into a tight space. I’m sure we will enjoy for many years. Thank you for the impeccable service.
Stephen H.

Blue Rock Pools – excellent! I have used Blue Rock Pools for many years now and have come to rely heavily on their very high levels of service. Always quick to respond and very reasonably priced, I highly recommend this company.
Isabel, Somerset

Fantastic! Brilliant company very knowledgeable bought my hot tub a year ago so pleased with it they can’t do enough for you after care is also fantastic. Highly recommended!
Magenta